Shipping Policy

Processing Time

All orders are processed within 1–3 business days after payment confirmation. During this time, we verify the order, perform quality checks, and carefully prepare the items for shipment.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

After your order has been processed and shipped, the estimated delivery time is 7–14 business days, depending on the destination country and local courier services.

Please note that delivery times may vary due to factors such as customs clearance, local postal services, or seasonal demand.

Shipping Locations

We ship worldwide. Our products are shipped directly from our trusted international suppliers and logistics partners.

Because of this, if you order multiple items, they may be shipped separately and arrive at different times.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and a link to track your package online.

Please allow 1–3 days for tracking information to become active in the system.

Delays

While we strive to deliver orders within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

• Customs inspections

• Weather conditions

• High seasonal demand (e.g., holidays)

• Carrier delays

We appreciate your patience and understanding.

Incorrect Address

Please ensure that your shipping address is correct when placing your order.

If an order is returned due to an incorrect or incomplete address provided by the customer, the customer may be responsible for the reshipping cost.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during shipping, please contact us immediately so we can assist you in resolving the issue.

Contact Us

If you have any questions regarding your order or shipping, please feel free to contact us:

Email: info@luxymods.com
Website: luxymods.com

Our support team will respond as quickly as possible.