Refund Policy – LuxyMods

At LuxyMods, we strive to provide high-quality products and excellent customer service. Please review our return and refund policy below.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition

• In original packaging

• With proof of purchase

To initiate a return, please contact us at:

📧 info@luxymods.com
🌐 www.luxymods.com

⚠️ Returns must be approved by our support team before any item is sent back.
We will provide detailed return instructions once your request has been reviewed.

Items returned without prior authorization will not be accepted.

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Damaged, Defective, or Incorrect Items

Please inspect your order upon arrival.

If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery and include:

• Your order number

• Clear photos or videos showing the issue

After review, we may:

• Send a replacement at no cost

• Issue a partial refund

• Issue a full refund without requiring a return (depending on the case)

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Non-Returnable Items

The following items are non-returnable:

• Personalized or custom-made products

• Personal care items

• Final sale items

• Gift cards

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Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Original shipping fees (if applicable) are non-refundable.

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Refunds

Once your return request is approved and the item (if required) is received and inspected, we will notify you of the refund status.

Approved refunds will be processed to your original payment method within 5–10 business days.

If you do not receive your refund after 15 business days from approval, please contact us at info@luxymods.com.