FAQ

Q: Can I return the item if it doesn't work for me?

Yes. If your product is damaged or doesn’t work as described, just reach out to us within 30 days of receiving the product and you will get a 100% money back.


Q: How do I check the status of my order?

A: You will be emailed your receipt immediately after you placed your order. Once your order has been shipped, you will receive your tracking number. At each step along the way, you can use it to see where your parcel is located by going to our Order Tracking page.

 

Q: Do you provide a quality guarantee for all the products being sold?

A: Absolutely! If you do not like the product or find damages to the product, contact us immediately! We do all we can to ensure your best shopping experience. You can simply contact us and we'll get it addressed!

 

Q:  How can I get in contact with you?

A: Contact us: Luxymods@gmail.com

 

Q: Do you offer a refund if I don't like the product?

A: Absolutely! We offer a full refund on your order if you don't like the product or it doesn't suit your lifestyle. Just reach out to us and we will get things fixed for you.

 

Q: How do I order on your website?

A: Simply select the offer above and click the 'Buy Now' or 'Add To Cart' button. Fill in your shipping and billing information and we'll have your order shipped to you as soon as possible! Checkout is secured by Paypal - Mastercard - Visa - AMEX.